COVID-Related Production Updates

Updated June 11, 2020

Webinar: June 4, 2020, AICP Presents: A Look Forward – Crew Safety and FilmingSponsored by AICP Midwest

Webinar: May 14, 2020, AICP Presents: A Look Forward – Partners in Production: Agency, Production, PostSponsored by AICP Midwest

Updated June 9, 2020

COVID-19 Workplace Guidelines And Considerations, Version 5, June 1, 2020, from the Association of Independent Commercial Producers (AICP)

Updated June 5, 2020

COVID-Safe Guidelines from the Australian Screen Production Industry, Version 1, 28 May, 2020

Updated June 2, 2020

Industry-Wide Labor-Management Safety Committee Task Force Production Health and Safety Guidelines

The 22-page white paper from the Task Force was submitted to Governors Newsom and Cuomo on June 1st. Download it here.

Excerpt:

The proposed recommendations were developed by the Task Force at the request of and in collaboration with the various unions of the motion picture and television industry and the Alliance of Motion Picture and Television Producers, which collectively exercised final control over their content, based on the input provided. The Task Force consists of the International Alliance of Theatrical Stage Employees (IATSE) and its West Coast Studio Local Unions, as well as its New York Local Unions, the International Brotherhood of Teamsters as well as the Basic Crafts Unions, the Screen Actors Guild-American Federation of Television and Radio Artists, the Directors Guild of America as well as the Alliance of Motion Picture and Television Producers and other representatives of the producers. The guidelines are based on discussions with health experts, guidelines issued by U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA), and input from industry participants familiar with the working conditions of motion picture and television production. The participants in the Task Force are listed in the Appendix.

Read SAG-AFTRA’s Statement about the Guidelines

March 16, 2020

At Extreme Reach, like all of you, we are closely monitoring developments related to COVID-19 and responding nimbly to the fast-changing situation to ensure the safety of our team members and uninterrupted services for all of our clients. Business Continuity has always been a key focus for us at ER.

We want to assure you that ER’s AdBridge™ platform will not be impacted and the way you work with us will not change. Because AdBridge runs in a secure cloud services platform, it can be managed from any location. Similarly, users can access AdBridge from anywhere they may be. A few important details:

  • There will be no changes to the way users will interact with AdBridge.
  • Our technologies are cloud-based and fully redundant.
  • Our entire Engineering team is able to work remotely, which means that monitoring, managing and servicing any issues that may arise will continue without interruption.
  • Our IT team performs regular Disaster Preparedness & Recovery tests throughout the year.
  • Client and vendor requests for troubleshooting service from Extreme Reach will be addressed as always, without interruption.
  • There will be no interruption in service for our support phone line, as the team is equipped to respond to all queries remotely.
  • Our managed services will all operate as usual, including digital ad serving support, linear TV delivery, Talent, Traffic and Clearance services.

Regardless of location, our service and support teams are able to work without disruption to you. The FAQ below includes answers to additional questions that we hope will be useful. Should you have any questions not addressed there, please reach out to your regular contacts at ER. We’ll continue to keep you informed as we move through this unusual time.

Stay well,

Tim Conley, CEO

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FAQs

In anticipation of questions from clients and vendors related to COVID-19, we have prepared an FAQ about Extreme Reach’s readiness in the event that any regions of the U.S. experience a widespread community transmission.

 

What is your plan for keeping your specific application/system running if we have a widespread community transmission?

Our AdBridge platform would not be impacted. Our entire Engineering team is able to work remotely, which means that monitoring, managing and servicing any issues that may arise would continue without interruption.

Because AdBridge runs in a secure cloud services platform, we are effectively always managing the system remotely.

In addition, our technologies are fully redundant, which gives us multiple back ups.

In-office work functions are being reviewed to ensure business continuity in the event of quarantine.

Will there be any changes to the way users interact with the platform?

There will be no changes to the way users will interact with AdBridge.

Are plans in place to troubleshoot applications/systems if they go down?

Yes. Our team of Engineers, who are fully able to work remotely, will monitor, manage and service any issues that may arise.

Will our requests for troubleshooting service still be addressed in the same manner?

Yes. Client and vendor requests for troubleshooting service from Extreme Reach will be addressed in the same manner.

There will be no interruption in service for our support phone line and email interaction, as the team is equipped to respond to all queries remotely. Client support remains available 24 hours per day, seven days per week.

Will clients still be able to upload spots for trafficking and clearance?

Yes. It is business as usual.

Will the ER team be available to support clients with ongoing managed service?

There will be no interruption in our managed services, including digital ad serving support, linear TV delivery, Talent, Traffic and Clearance service.

The material presented here by Extreme Reach is general information and should not be relied upon as healthcare, tax or legal advice in any particular circumstance or situation. No action should be taken in reliance on the information presented here. Please contact a lawyer or other trusted advisor to provide advice related to your particular circumstances. Thank you.